FAQs

1. How can I get in contact with you?

If you have any questions or require customer support we would be happy to help you at info@revivalstationery.com. Please allow 24-48 hours for a response.
If you would like to connect with us on social media, you can follow us on Instagram & TikTok @revivalstationery.co

2. "My order is lost, damaged or never arrived"

Please note, Revival Stationery has no control or leverage of the status of the package, and assumes no responsibilities, but please contact us for assistance.
All orders come with a unique tracking number (#) attached to your shipping confirmation email which allows you to track your order on our post carrier's website or directly on our website with a most recent location picture right here.

3. I have more questions about shipping!

4. I have a question about returns, exchanges & cancellation!

For information regarding returns, exchanges & cancellations, please view our refund policy here!

5. How do I assemble my Discbound planner/journal?

For a short tutorial on how to assemble your Discbound planner/journal once you receive it click here!

6. I ordered planner inserts, but did not receive discs or have it pre-assembled! Why is that?

Planner inserts, dashboards, covers and binding discs are sold separately & are to be easily assembled by the customer upon receiving your order.

To properly build your own planner at home, we strongly suggest purchasing the aluminum discs & the plastic cover with your journal inserts order.

7. I ordered the clear covers but they seem very foggy, why is that?

Our Crystal Clear Covers come with a plastic film on both sides of each cover (front + back covers per set). The plastic film on BOTH sides of EACH cover NEEDS to be removed to give you the luxurious glass like effect you are looking for!